Legal
Terms & Conditions
1. Our service
Cargo Epics Delivery collects, transports and delivers packages on behalf of customers. By booking a delivery you agree to these terms.
2. Bookings and prices
Prices shown online are estimates. The final price is confirmed at pickup based on the actual weight, size, destination and service selected.
3. Prohibited items
You must not send illegal goods, weapons, explosives, flammable or hazardous materials, live animals, cash or any item restricted by Nigerian law. We may refuse or return any package we believe breaches this rule.
4. Packaging
Senders are responsible for packing items securely. Fragile items should be clearly declared at booking so we can apply special handling.
5. Delivery times
We work hard to meet the delivery times shown, but they are estimates and can be affected by traffic, weather, security conditions or incorrect address details.
6. Lost or damaged packages
Report any loss or damage within 48 hours of the expected delivery time with your tracking number. Where we are responsible, compensation is limited to the declared value or the agreed liability limit, unless additional insurance was purchased.
7. Payment
Payment is due at pickup unless you have an approved business account with invoicing terms.
8. Contact
For questions about these terms, contact us using the details on our Contact page.
This is a general template and should be reviewed by a qualified Nigerian legal professional before launch.